A big check comes in from Mr. Jones, and a bolt of excitement hits your nervous system.  Success!  But now what?A handwritten thank you note – obviously – but also, a phone call is in order. But, what if you don’t have a phone number for him in the database? Do you admit defeat and only send the trusty thank you card?  Of course not! The thank you phone call is an important opportunity to learn about your donor’s interests, to solidify the positive feelings toward your organization that inspired the gift, and perhaps to set the stage for a future meeting.