Communication
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Getting the Meeting: Top Tips for Donor Face Time
- January 22, 2019
- Posted by: Susan Mangels
- Category: Communication, Planning
No CommentsMany businesses, large and small, have a huge source of great ideas that can help them improve, innovate, and grow, and yet so many of these companies never think of using this amazing corporate asset. What is this highly valuable asset? Its own people.
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Turn Donors Into Advocates Through Regular Impact Updates
- November 19, 2018
- Posted by: David Kulivan
- Category: Communication
Many businesses, large and small, have a huge source of great ideas that can help them improve, innovate, and grow, and yet so many of these companies never think of using this amazing corporate asset. What is this highly valuable asset? Its own people.
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What ‘Crazy Rich Asians’ Reminds us about Donors
- August 27, 2018
- Posted by: Susan Mangels
- Category: Cultivation, Fundraising
The summer blockbuster “Crazy Rich Asians” shows us that attention to nuance can help us understand others.Many have noted favorably that the film – a modern Cinderella story – avoids one-dimensional character depictions. The wealthy mother wants her son to marry a rich woman, but she also shows her own willingness to sacrifice for her family. The heroine, though from modest means, is a tenacious, accomplished game theory expert who wins her prince through her integrity and strategy.
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7 Ways to Build Stronger Relationships with Donors
- June 1, 2018
- Posted by: Susan Mangels
- Category: Communication, Planning
Be consistent with your communication. Have a plan in place to connect with each donor and stick to it! Listen. Make sure that when you meet, the donor does most of the talking! Listen carefully and summarize their thoughts back to them. Make notes. Update their file in the database.
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Nonprofit Crisis Communications
- March 22, 2018
- Posted by: Ann Fitzgerald
- Category: Communication
Mark Zuckerberg has taken a beating lately for his initial silence following a report that a political consulting firm used data improperly obtained from 50 million Facebook users. Experts faulted him for not following the tried-and-true script for crisis communications: Get out in front of the story, say you’re sorry, inform the authorities and public, and take quick action.
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Stewardship 101
- November 27, 2017
- Posted by: David Kulivan
- Category: Communication, Cultivation
You’ve just closed a major gift with a donor you’ve been cultivating for a long time. Congratulations! You’re done. Right? Not exactly.An oft-neglected part of fundraising is stewardship. Since fundraising is all about relationships, and since your organization works hard to be donor-centric, you are now entering the “stewardship phase” with this donor.